Last updated: January 1, 2026
The Grandsma Shop USA ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or place an order. By using our website, you agree to the practices described in this policy.
We collect information in the following ways:
We do not collect or request phone numbers or physical mailing addresses for our business operations, and our customer support is provided exclusively through email and web forms.
We use the information we collect to:
We do not sell your personal information to third parties. We may share information with:
Our website uses cookies and similar technologies (such as browser local storage) to enable core shopping cart functionality, remember your preferences, and gather aggregate usage statistics. You can control cookies through your browser settings; however, disabling cookies may affect certain features, such as your ability to retain items in your shopping cart between sessions.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Newsletter subscriber information is retained until you unsubscribe using our Unsubscribe page or request deletion via email.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted transmission of data (HTTPS/TLS) and restricted access to customer information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
To exercise any of these rights, please contact us through our Contact page. We will respond to verified requests within a reasonable timeframe as required by applicable law.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
Residents of California, Virginia, Colorado, and other states with comprehensive privacy laws may have additional rights regarding their personal information, including the right to know what categories of personal information we collect and the right to non-discrimination for exercising privacy rights. We do not sell personal information as defined under applicable state privacy laws.
Our website and services are intended for customers located in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page or email us directly at hello@thegrandmashopusa.com. We do not provide phone support; all inquiries are handled by email to ensure a clear written record of your request.